This month Soraya coaches a senior professional who feels expected to say yes to all requests, which is causing a great deal of workplace stress. Q:Please can you recommend some tactics for when you’re being asked to do more when you feel you don’t have...
This month’s question for Soraya came from a woman who runs her own small enterprise. Q: “How do you protect yourself (and your team) when you are having a bad day?” Soraya answers: Great question, but how do you define what ‘bad’ is? Let’s...
This month’s question for Soraya came from the managing editor of a regional newspaper. Q: “Managing a start-up with a small team puts a lot of demands on all of those involved. How do you keep up morale? How do you empower people to make their own...
To run a small business well, you need to face and address problems as soon as they appear, but some situations can take us by surprise, especially if we’re inexperienced business owners. This new franchisee is unsure how to approach a business partner –...
